Chartway Federal Credit Union
Chartway Federal Credit Union Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chartway Federal Credit Union has 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Several locations.
Cons: Horrible call canter customer service, Needs federal intervention, Not going to have payments on time even if you pay on time.Recent recommendations regarding this business are as follows: "STAY AWAY FROM CHARTWAY :(", "Stay Far Away from Chartway Credit Union!", "No longer a good credit union.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chartway Federal Credit Union has 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Several locations.
Cons: Horrible call canter customer service, Needs federal intervention, Not going to have payments on time even if you pay on time.Recent recommendations regarding this business are as follows: "STAY AWAY FROM CHARTWAY :(", "Stay Far Away from Chartway Credit Union!", "No longer a good credit union.".
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Their Payment systems don't work and they try to ruin all their clients credit report
- Not going to have payments on time even if you pay on time
Preferred solution: I asking for a letter from chartway stating that they are not going to put my July payment late, a refund of $30 charged due to that late payment. This is because their system failed to take out the payment when I specifically paid it on time.
User's recommendation: STAY AWAY FROM CHARTWAY :(
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChartway Federal Credit Union is such an unfair over charging organization.
- Overcharge consumers unfair high interest rates
Preferred solution: Price reduction
User's recommendation: Stay Far Away from Chartway Credit Union!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUNACCEPTABLE customer call center experience
Appallingly bad customer service at the call center!
- Several locations
- Punitive overdraft fees
- Horrible call canter customer service
- Questionable business ethics
Preferred solution: An apology and overdraft refunds . Action taken on call center issues . Federal action.
User's recommendation: No longer a good credit union.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReset. log in and password
Preferred solution: Help setting up a new username and password
Excellent service
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